Comments on: 80071a91

By: Ryan Flowers

Ryan Flowers — Wed, 10 Feb 2010 18:14:51 +0000

For those getting the error

“The process cannot access the file because it is being used by another process.”

on the last step, reboot and press F8 when windows is about to start. Boot up in Safe mode with command prompt, THEN change to the directory and delete the *.FM* files as shown in the last step. Then, reboot.

By: Bert Brandsma

Bert Brandsma — Sat, 19 Dec 2009 21:30:38 +0000

Just bough a new laptop. Asus with Windows 7, 64. Before I had it a week it started loading updates like wild. Then there went something wrong, the updates were not completely installed. It tried to start again, but it never gets into windows anymore. Whatever I try, the message is : Updates are not installed completely, after getting the number 35% updated, it says an error occured, will start again. It shuts down, tries to start again, result exactly the same. Without end.

I tried System Resore (started in safe mode) but there are no recovery dates before the update, since the laptop is new. The failure message is 0*80071a91
Tried to contact Microsoft, but the Dutch part is not working during weekend. ( I live in the Netherlands)

Anyone around here who can help?

Kind regards,

Bert Brandsma

By: Forest

Forest — Sat, 12 Dec 2009 03:39:11 +0000

Finally… After Microsoft Tech “support” telling us to remove firewalls and think about re-installing Windows, a few lines of commands and all is well again. Thanks very much for this solution.

By: Reggie

Reggie — Sun, 19 Apr 2009 02:04:41 +0000

That worked like a champ! I’ve been trying to resolve the issue for weeks. Thank you!

By: Colin Pocock

Colin Pocock — Fri, 03 Apr 2009 10:01:42 +0000

To HelpingyouOut re solution to 80071a91

Thank you very much, I followed your instructions to the letter, result absolute success, marathon 59 update session, now sailing in calm waters. Thank you, Thank you.

Colin Pocock

By: Danny Z.

Danny Z. — Thu, 02 Apr 2009 01:54:17 +0000

I used the fix from the Microsoft website, but it only worked after restarting in Safe Mode (F8). Before I used the cmd in Safe Mode, I had the same issue as Kevin and Neeraj …. it didn’t work …

Form Microsoft website:

1. Log on as an administrator.
2. Click Start
- type cmd in the Start Search box, right-click cmd.exe in the Programs list, click Run as administrator, and then click Continue. At the command prompt, type the following commands. Press ENTER after each command.

cd /d %SystemRoot%\System32\SMI\Store\Machine
attrib -s -h *
del *.blf
del *.regtrans-ms
Restart the computer

By: Trusky

Trusky — Sat, 07 Mar 2009 19:42:38 +0000

Hi
I am running Windows Vista Home Premium. I tried Helpingyouot’s fix but the commands

cd /d %windir%\system32\config\txr

and

Cd %windir%\System32\SMI\Store\Machine

are not recognised.

Does anyone have any ideas?

thanks

By: DJ

DJ — Thu, 11 Dec 2008 18:38:47 +0000

i had the same problem so i looked for another way
the first way i tried was on Microsoft help and i got that error
so i looked more and found this way.
now it updates but when you check the status it doesn’t say it updated
look for another way. just type in the error code in good

By: Kevin Murphy

Kevin Murphy — Fri, 05 Sep 2008 16:45:52 +0000

I am having the same issues as Neeraj? HELP

By: Neeraj

Neeraj — Wed, 03 Sep 2008 22:53:08 +0000

I tried the the commands that you have suggested, but it returns an error about not able to delete some files as these files are used by another process.

C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.0.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.1.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.2.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TM.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000001.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000002.regtrans-ms
The process cannot access the file because it is being used by another process.